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Privacy policy

1. USER INFORMATION

Who is responsible for the processing of your personal data?

QUEEN TITINE SL is RESPONSIBLE for the processing of the USER’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

What do we process your personal data for and why do we do it?

Depending on the form where we have obtained your personal data, we will treat it confidentially to achieve the following purposes:

In the form Contact

  • To respond to queries or any type of request made by the user through any of the forms of contact made available on the website of the data controller.
    (for the legitimate interest of the data controller, art. 6.1.f GDPR).
  • To carry out statistical analyses and market research.
    (for the legitimate interest of the data controller, art. 6.1.f GDPR).

On the User registration form

  • To manage the user’s account in order to provide personalised access to the website and the interactive services it offers.
    (by consent of the data subject, 6.1.a GDPR)

How long will we keep your personal data?

They will be kept for no longer than is necessary to maintain the purpose of the processing or there are legal prescriptions dictating their safekeeping and when it is no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the anonymisation of the data or the total destruction of the data.

To whom do we disclose your personal data?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed the confidentiality and data processor contracts required by the privacy regulations in force.

What are your rights?

The rights of the USER are:

  • The right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data, and to limit or oppose its processing.
  • The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with the regulations in force.

Contact details for exercising your rights:

QUEEN TITINE SL. Calle Ricardo Curtoys Gotarredona, Edif Koala, 3, – 07840 Santa Eulalia Del Rio (Illes Balears). E-mail: info@queentitine.com

2. OBLIGATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary for the provider to deal with their request, the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them.

The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely adapted to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information to them so that they can exercise them.

For more information about privacy guarantees, you can contact the RESPONSIBLE person through QUEEN TITINE SL. Calle Ricardo Curtoys Gotarredona, Edif Koala, 3, – 07840 Santa Eulalia Del Rio (Illes Balears). E-mail: info@queentitine.com

PRIVACY POLICY SOCIAL NETWORKS

1. USER INFORMATION

Who is responsible for the processing of your personal data?

QUEEN TITINE SL, hereinafter RESPONSIBLE, informs the USER that it has proceeded to create a profile on the Social Networks Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, that it is responsible for the processing of the USER’s personal data carried out on said social networks and informs the USER that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD), for which reason the following processing information is provided to the USER:

What do we process your personal data for?

Purpose of processing: to maintain a relationship between the USER and the RESPONSIBLE which may include the following operations:

  • Handling requests and enquiries made to the person in charge
  • To inform about activities and events organised by the controller
  • Inform about products or services offered by the controller
  • Interact through the official profiles

Why may we process your personal data?

Legal basis for processing: Article 6(1)(a) GDPR, the data subject has consented to the processing of his/her personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the RESPONSIBLE’s social network showing interest in the information published on it, therefore, at the time of requesting to follow our official profiles, he/she gives us his/her consent to the processing of those personal data published on his/her profile.

The USER can access the privacy policies of the social network itself at any time, as well as configure their profile to guarantee their privacy.

The RESPONSIBLE PARTY has access to and processes the USER’s public information, in particular, his/her contact name. These data are only used within the social network itself and will only be incorporated into a file of the RESPONSIBLE when it is necessary to process the USER’s request.

How long will we keep your personal data?

Data retention criteria: the data will be kept for as long as the USER does not revoke the consent given as indicated in this privacy policy.

To whom do we provide your personal data?

Communication of data: the information provided by the USER through the social networks of the RESPONSIBLE, including their personal data, may be published, always depending on the services that the USER uses, so it may be publicly available to other third party users of social networks. From the profile of each social network, the USER can configure what information he/she wishes to make public in each case, view the permissions that have been granted, delete them or deactivate them, such as any third-party application that he/she no longer wishes to use.

No communication of personal data to third parties outside the social network is foreseen except, if it is essential for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has signed confidentiality and processing manager contracts required by current privacy regulations.

What are your rights?

Rights of the USER: can only be exercised in relation to information that is under the control of the RESPONSIBLE.

  • The right to withdraw consent at any time
  • The right of access, rectification, portability and erasure of your data, and to restrict or object to their processing.
  • The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with the regulations in force.

Contact details for exercising your rights:

QUEEN TITINE SL. Calle Ricardo Curtoys Gotarredona, Edif Koala, 3, – 07840 Santa Eulalia Del Rio (Illes Balears). E-mail: info@queentitine.com

2. USE OF THE PROFILE

The RESPONSIBILITY CONTROLLER will carry out the following actions:

  • Access to public profile information
  • Publication on the USER’s profile of all information already published on the social network of the RESPONSIBLE PARTY
  • Sending personal and individual messages through the social network’s channels
  • Updates on the status of the page to be published on the USER’s profile.

The USER can always control their connections, delete content that is no longer of interest to them and restrict who they share their connections with by accessing their privacy settings.

3. PUBLICATIONS

The USER, once he/she is a follower or has joined the RESPONSIBLE party’s social network, may publish comments, links, images, photographs or any other type of multimedia content supported by the same. The USER, in all cases, must be the owner of the published content, hold the copyright and intellectual property rights or have the consent of the third parties concerned.

Any publication on the social network, whether text, graphics, photographs, videos, etc., that violate or are likely to violate morals, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the law, is expressly prohibited.

In these cases, the RESPONSIBLE reserves the right to immediately remove the content, without prior notice, and may request the permanent blocking of the USER.

The RESPONSIBILITY HOLDER will not be held responsible for content that has been freely posted by a USER.

The USER must bear in mind that his/her publications will be known by other users, so he/she is the main responsible for his/her privacy.

The images that may be published on the social network will not be stored in any file by the RESPONSIBILITY, but they will remain on the social network.

4. DATA OF MINORS OR PERSONS WITH SPECIAL ABILITIES

Access and registration through the RESPONSIBILITY’s social networks is prohibited for persons under 18 years of age. If the USER has special abilities, the intervention of the holder of their parental authority or guardianship, or of their legal representative by means of a valid document accrediting representation, will be necessary.

The RESPONSIBLE PARTY shall be expressly exonerated from any liability that may arise from the use of the social networks by minors or persons with special abilities. The RESPONSIBILITY’s social networks do not knowingly collect any personal information from minors, therefore, if the USER is a minor, he/she should not register or use the RESPONSIBILITY’s social networks, nor should he/she provide any personal information.

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